The world of virtual assistance can seem like there’s a shroud of mystery surrounding it. How do you find VAs? How much does a VA charge? How does a VA charge for their services? The list goes on…
My goal is to try to remove the vale and make things as crystal clear as I can. Today I want to tackle: How VAs charge for their services & how much you can expect to pay.
These are the most common ways I’ve encountered that VAs bill for their services:
1. Payment after services are provided
In this method, a VA charges you their hourly rate and they work for you for a specified period of time, getting paid after the work is completed.
2. Retainer packages
VAs set up a retainer for you in which you purchase a set number of hours in advance before any work is completed. Once the retainer is exhausted, it’s renewed. It may also renew the same day each month.
3. By the project
Sometimes you may only need a VA for a one time project. In this case, you’d discuss the scope of the project and everything involved, the VA will typically give you an estimate and require some kind of payment in advance. Typically either payment in full or half of the estimate up front and the remainder upon project completion.
4. Service Packages
In this situation, VAs don’t bill by the hour, but by the service. Some VAs offer service packages where they will provide you with a certain service, like newsletter management, for a set rate each month or time you need it completed.
There certainly may be some VAs that charge differently, but this should give you a pretty good idea of what you might encounter in your search for a VA.
SO how much does a working with a virtual assistant cost?
The cost of working with a VA is pretty variable, but a good idea is a range of $25-$50+ an hour, depending upon experience.
VAs often charge by the project as well as offer retainer packages for specific services, so the hourly rate doesn't always apply.
For example, Billie with desiretodone.com charges $179/mo for Pinterest Management and has specific things include in that rate, so you know what you're getting when you sign up for that service.
There's a lot of other variables that determine how much a VA charges. Things like:
The more experience your VA or contractor has, the more they're likely to charge. It may be more expensive to work with a more experienced VA or specialist in whatever you're needing help with, but consider this...
When you hire an expert, you're hiring their knowledge as well as their skill set. Experts have worked on oodles more projects that someone just starting out and can draw from their backgrounds and apply to your business and projects.
So for example, I'm a ConvertKit Certified Migration expert. This is a certification that I invested in and trained for in order to be able to offer a higher end service within my business. With certifications like this, you can expect that contractors will charge more for their services, but they're qualified to do so.
Individual VAs or a VA firm:
If you work with an individual VA, meaning you hire them directly, the cost is likely going to be less than if you hire a VA firm to help with your business.
The reason for this is a VA firm is likely going to have more business overhead than an individual VA because there's more people and moving parts to pay for running the VA firm.
That said, VA firms usually have a VA team to draw from, with specialists in lots of different areas. So they may have one team member that's a web designer, someone that's skilled in email marketing, and someone else that's skilled in social media management. This means they likely will have someone on deck that can help for the changing/variable needs of your business.
Before hiring a virtual assistant or contractor for you business....
Be sure to ask any potential VA questions for clarity involving their rates, payment for services, their business policies, etc. You want to make sure you're making an informed decisions, and most VAs will want to make sure you've got the info you need to do just that!